We accept Visa, MasterCard, American Express, PayPal and Stripe. If you do not have any of these options, please contact us at vivelaversion@gmail.com so we can arrange something for you.

We accept returns within 30 days of purchase. Items must be in original condition with tags attached. Refunds will be issued in the original form of payment.

We offer free shipping on all orders worldwide.

Once your order has been shipped, you will receive a tracking number by email. You can also track your order by logging into your account on our website.

We will be happy to process an exchange for a different size or color of the same item. Please contact our customer service team to initiate an exchange.

Yes, we offer worldwide shipping.

We offer worldwide shipping, if you need fast shipping contact us at vivelaversion@gmail.com and we can offer special fast shipping for you.

Orders may take 5 to 7 business days to process. In times of high volume, orders may take 7 to 10 full business days.

You can contact our customer service team by email at vivelaversion@gmail.com, or by phone at +52 56 2471 1967. We are available from Monday to Friday, from 9:00 am to 5:00 pm.

Yes, the size chart is available on each product page and also in the footer of our website.

If an item is out of stock, you can sign up to receive email notifications when it becomes available again. You can also contact our customer service to inquire about the item’s restocking date.